Last updated: 11 October 2026
Ethereal Superfood Synergy (202103045249 — NS0248525-T) (“we”, “us”) respects your privacy. This notice explains how we collect, use and protect personal data through etherealsuperfoodsynergy.com.my, in line with Malaysia’s Personal Data Protection Act 2010 (PDPA).
Personal data we collect
- Details you submit in our forms: your name, email address, WhatsApp or phone number, brand or company name, and information about your product idea, project stage and timeline.
- Messages you send us by email, WhatsApp or the chat widget.
- Basic technical data such as IP address, browser type and pages visited, collected by our hosting, security and form tools.
How we use your data
- To send you resources you request, such as our free founder’s guide.
- To respond to your enquiry and discuss formulation, OEM manufacturing and related services.
- To send occasional follow-up messages related to your enquiry. You can ask us to stop at any time.
- To keep the website secure and prevent spam.
Disclosure
We do not sell your personal data. We may share it with service providers who help us run the website and email (for example hosting, security and email delivery providers), and, with your agreement, with manufacturing partners involved in your project. We may disclose data where required by law.
Retention and security
We keep personal data only for as long as needed for the purposes above or as required by law, and we take reasonable steps to protect it from loss, misuse and unauthorised access.
Your rights
You may request access to, or correction of, your personal data, withdraw your consent, or ask us to limit how we process it. To do so, contact us through our contact form or write to us at the address below.
Cookies
Our website and its plugins may use cookies and similar technologies for security, spam protection, chat and basic functionality. You can control cookies through your browser settings.
Contact us
Ethereal Superfood Synergy
278 Bandar Stargate, Lebuhraya Sultanah Bahiyah,
05400 Alor Setar, Kedah, Malaysia
We may update this notice from time to time. The latest version will always be posted on this page.